Improved sample labels
Based on customer feedback, sample labels have improved to make it quicker, easier and simpler to submit sample information, which reduces the likelihood of errors. Request the new label and we will send it with your next sample jar order.
In order to thoroughly understand how:
- customers complete the sample forms
- samples are packaged and shipped
- samples and paperwork are cleaned when fluid leaks during transit
- sample details are entered into our systems
we conducted a lot of research internally and externally during the whole process of redesigning the sample information forms.
The new label includes detailed HORIZON® instructions to simplify adding or updating equipment and submitting sample information online. This allowed us to simplify the required information on the form and reduce the paper size. In addition, the sample jar label features a coating to improve its resistance to absorbing oil.
In case you have no access to internet
Customers may or may not have access to the Internet all the time, so we left a very simple component and sample information form on the label. In case you need to send a paper copy with the sample, detach the form from the label and easily wrap it around the sample jar.
Reap the benefits
The label's new features could benefit all our customers, so I encourage everyone to make the switch and reap the benefits. You can view the new label and how to fill it out by downloading the “How to use the EZ-label” instructions. When you're ready to try the EZ Label at one or more of your locations.